The important details

Service Delivery Policy

Last updated: 22 August 2026

DikhoOnline provides digital services. No physical goods are shipped.

DikhoOnline is the trading brand of Kumars Traders, Lalkuan, Uttarakhand 263141, India.

When work begins

Work begins after the 50% advance is received and the customer provides the information, content, approvals, account access and other assets needed for the selected service. GST is included in the final package price displayed on the website.

Delivery schedule

The expected delivery schedule is confirmed in writing after the requirements and required access are received. Delivery dates may change when the scope changes, approvals are delayed, or third-party platforms require additional review.

How services are delivered

Deliverables may be provided through website access, Google Business Profile or social account access, email, shared links, reports, training sessions or another agreed digital channel. Domain and hosting ownership is kept in the customer’s name where those items are included.

Package support

The Starter package includes 7 days of post-launch support. The Growth package includes 15 days of post-launch support and a 30-minute training session. Monthly Care is delivered for each manually arranged monthly service period and can be cancelled before a future period because there is no lock-in.

Customer responsibilities

The customer is responsible for supplying accurate business details, lawful content, timely feedback and necessary platform access. Delays in these items may extend the delivery schedule.

Contact

For delivery questions, email hello@dikhoonline.com or use the Contact page.